1. In-app deletion
Where DVANY provides account creation in an app, the app should provide an accessible account-deletion route that allows the user to request deletion of the account and associated data, subject to lawful retention exceptions.
DVANY Legal
Account & Data Deletion
How to request deletion of a DVANY account and associated personal information.
Effective / last updated: September 8, 2026
Before launch, test the actual in-app deletion flow and backend deletion jobs end-to-end and align this page with Apple and Google account-deletion requirements.
2. Website request
If you cannot access the in-app flow, contact support@dvany.com from the account email or provide enough information for us to verify ownership. We may need to verify identity before acting on a request.
3. What deletion means
Deletion should remove or de-identify personal information that DVANY is not required to retain. Some records may be retained where required for legal, security, fraud-prevention, financial or dispute purposes, after which they should be deleted or anonymized according to the retention schedule.
4. Content and subscriptions
Account deletion does not automatically override financial records, rights-holder obligations, legal holds or third-party store records. Cancel active subscriptions through the purchase channel as required.